Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top shelf service

By Jillbt on 8/22/2019 at 6:02 PM.

I had the best experience ever at this dealership. I worked with Jonathan who was excellent at finding the exact Jeep I was dreaming of. He made buying a new car actually enjoyable. Cant say I have ever worked with a dealership and employee that has been this accommodating. I highly recommend these guys for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

thumbs up!!

By knicolexx on 8/2/2019 at 5:13 PM.

Jonathan watley was a perfect gentleman and a very nice person if it wasn't for Jonathan I would have never bought a truck from premium Jonathan went above and beyond to try to make me happy and he succeeded I now have a 2019 Dodge Ram and I'm very happy and I oh it to Jonathan for putting up with me!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Easy Experience

By Vogs on 8/17/2019 at 5:35 PM.

This was about as easy an experience one could have to purchase a car. Granted, I knew what I wanted to do when I walked through the door....................and......... Jonathan Wattley made it happen on a friendly and professional level. So did everyone else. I have no problem recommending Premier Cape Cod to anyone. OR returning for the simplest issue. Vogs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Kutarug on 8/17/2019 at 12:45 AM.

I had a great experience. Thank you for helping to put me in my dream vehicle . I would definitely recommend premier jeep of hyannis. The staff was very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!

By Claud on 8/10/2019 at 5:40 PM.

At Premier Cape Cod we encountered and spoke with friendly professionals whom were very helpful throughout the buying process. It did not take long until we were driving away as happy customers with our new car. We are specially thankful for Kyle Hein who provided my wife and I with an exceptional customer service experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By lovemyjeep on 8/10/2019 at 12:39 PM.

Couldn't be more thankful for everyone's help! They made a very difficult situation into an exciting experience. I was thankful for the loaner while my vehicle was located. The communication from Jonathan was exceptional.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

I lost my A/C completely on my 2015 Jeep GC...Apt in 20 days

By nitestar on 8/9/2019 at 1:14 AM.

I had my oil changed last Friday August 2, 2019...Quick service and Austin Blake was the Pro for this service. On Sunday August 4th 2019, I lost my A/C completely. I bought this 2015 Jeep Grande Cherokee on Dec 6, 2018 from your dealership. I am dissatisfied with the service department giving me an appointment 20 days out. I spoke to Mike, The GM and he said he would make arrangements with Austin Blake to get me in an appointment at earlier date to assess and repair the failed air conditioning. The current mileage is 47K on my Jeep Grande Cherokee. There should be NO reason that this component should fail. There has been no follow up with this issue from your dealership. I am very concerned about my vehicles air conditioning and very uncomfortable driving my vehicle without A/C in the mid-summers heat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smoothest Vehicle Transacfion Ever!

By Hooligan62 on 8/8/2019 at 3:58 PM.

Of course I walked in “ready to fight”, after all that’s what happens, right? In this case, wrong. Rob Dombrowski greeted me and we sat down, I explained my situation, we went through several vehicles and I discovered that a lease would fit my budget. I took a test drive in a 2019 Jeep Compass Latitude 4x4 and fell in love wirh it. From opening the dealership door to my exit about 4 hours later became the smoothest most pleasant vehicle transaction I have experienced. The no pressure friendly approach captured me, the price was right and although I intended to shop around I simply felt the need to go no further. This was it. Great experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Sergice !

By Mario on 8/7/2019 at 11:14 PM.

Michelle Martin was extremely helpful with my service of my Dodge Challenger. She is extremely knowledgeable and made sure that everything was taking care of efficiently, effectively, and to the best standard possible. I would not go anywhere else ! The best service !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent sales experience!

By oharraavis@gmail.com on 8/7/2019 at 7:06 PM.

Kyle Hein and the sales team made the effort of purchasing a vehicle extremely satisfactory. After a long search we finally found the right vehicle for us! I must applaud Kyle for his commitment to helping me find the right fit and also for declining to sell us a previous vehicle that didn’t meet Premier’s Safety Satisfaction. We will most definitely be returning to Premier Jeep for all our service needs and if/when we are ready for another car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Fduce1 on 8/7/2019 at 5:38 PM.

Made it very easy to purchase a vehicle. Helping as much as possible. Everyone in the dealership was welcoming. Very great experience for a first car purchase especially.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Hgihlt professional

By Cherokee on 8/7/2019 at 1:08 PM.

Rob listened to our wants and needs and delivered a vehicle that met our expectations. Very courteous and supportive throughout the buying process. Andrew made the financial aspect of buying very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer

By Joberl on 8/7/2019 at 2:24 PM.

Couldn't have been an easier transition from one vehicle to a new one. Everyone I had contact with was super. This was 8th Grand Cherokee almost all having been from Premier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By NewCarPurchase on 8/3/2019 at 12:12 AM.

Johnathan, Mike and Andrew were great to work with and made my car buying process enjoyable. I would recommend family and friends to purchase their.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure

By Jeep❤️ on 7/30/2019 at 6:50 PM.

Jonathan was a pleasure to work with. Went out of his way staying late on a holiday weekend to work with us on getting best deal on the exact vehicle we wanted. Very knowledgeable and honestly just a genuine and pleasant guy all around. Everyone we worked with at Premier was very friendly and helpful.

I would recommend this dealer.

Overall Rating

2.3  

3   Customer Service
3   Friendliness
2   Overall Experience
1   Quality of Work

Worst service department

By John3511 on 7/30/2019 at 3:27 PM.

Bought a new Jeep in January 2019. Had trouble with Uconnect since I bought it. It is now late July and after numerous attempts to fix it, it is still not working. There seems to be a communication gap between the service advisor and the technicians. And to make matters worse it takes at least two weeks to get a other appointment.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a Jeep Wrangler

By Rwartson on 7/28/2019 at 3:19 PM.

Kyle was an excellent sales person. No pressure — just helpful information from direct knowledge. He made the whole transaction easy for me, and even drive an hour to my home to pick me up for the delivery. Great service. I look forward to working with Kyle and the apremier team on future transactions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of my Ram 1500 was an enjoyable experience.

By JoeB on 7/26/2019 at 9:28 PM.

My salesman, Kyle Hein, was extremely knowledgeable and helpful. He found me the truck I wanted; it had all the features I desired and came with some amazing rebates. I had visited several other dealerships in my new truck search but Kyle outshined all the other salesmen I dealt with. I would highly recommend giving Kyle a call if you are looking for a new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership to work with

By Sharon on 7/21/2019 at 1:31 PM.

This is a great dealership to work with, everyone was helpful and informative. Sales person Leo and finance guy Andrew made it a pleasure to buy my Wrangler - came by in the morning o browse and i drove off with my new car by the afternoon! Forgot the name of the man who showed me how the car worked, but he was great too. Highly recommend to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By Cape on 7/20/2019 at 2:59 PM.

Michelle from service went out of her way to make sure our early appt was completed timely... we hd been misinformed about the service hours.. have arrived an hour earlier then their start time she made sure to get us in and out as quickly as possible.. they resolved a potential negative situation and turned it positive... we will definitely go back.

I would recommend this dealer.