Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Happy customer

By Carly on 1/18/2018 at 3:22 AM.

Derrick White was helpful through my whole experience and got me in exactly what I was looking for. Would highly recommend him & this business. Thank y'all for making it the easiest & quickest experience purchasing my vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price

Wonderful service!

By Ashley7311 on 1/6/2018 at 10:16 PM.

I had been wanting/needing a truck to haul feed, hay, and other supplies/tack in, as I was driving around in a small car, and basically my vehicle didn't fit my lifestyle. I wasn't planning on purchasing anything this weekend, but we decided to just see what was available, and found a truck that was a perfect fit and within our budget. Mr. Gage was wonderful to work with and the whole process went incredibly smooth. I feel like we got a really great deal on a nice truck and I couldn't be happier. Thank ya'll for a wonderful buying experience!!

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

All has been good, thus far!!

By Jeeping along on 1/3/2018 at 4:00 AM.

This is the second vehicle that I have bought from Randall DCJ. My first Jeep was bought in 2012, and had thoroughly enjoyed it. I was in need of an upgrade, so I opted to go back to Randall for the Grand Cherokee. I am quite sure I will enjoy driving my new Jeep as much as I did my first one. Knowing that I can rely on Randall to provide good service when I need it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Homerun

By James Barr on 12/19/2017 at 3:45 PM.

Stopped in to look for wife's Christmas Present..Chris Pratt came out and noticed my son's baseball cap and we talked about baseball/softball for about 15 minutes. Asked what I was interested in and what I was looking to spend.. introduced me to Rudy Salaiz (another great guy)..took my info and informed him I had some errands to run just call when he heard something. 20 min later Chris called and said it's done u can come pick her up. Best experience to date.. no pressure, did not try to keep me there till paperwork was done..no hassle. Great group to work with..will definitely be back..if u need a new ride I would definitely recommend this group!! Just be ready..not a lot of car talk..which for me was the deal maker.. Thanks Chris and good luck with your son's baseball!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Quick sale

By Hank65 on 12/19/2017 at 1:38 AM.

Overall good experience. Pretty quick and simple. Truck was clean externally visible to eye but you can tell alot was missed on under carriage. For a 2015 pretty dirty underneath. Sales guy was helpful and courteous. I dont like that trade is taken off back end of deal where taxes are assessed on final price Not consumer friendly. Had I seen first I would have told finance guy to adjust.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Randal Dodge

By Halie.g06 on 12/9/2017 at 1:44 AM.

Randal Dodge in Henderson, Tx is so amazing!! Chris helped me with my vehicle it was fast! A great experience for sure and I can’t thank them enough!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service.

By jprocell on 11/21/2017 at 10:06 PM.

I really found their service convenient and fast. I left happy and didn't have issues getting what I came for. They were very helpful and informing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

White glove treatment

By Thomas on 12/6/2017 at 3:03 AM.

Mark, Derrick and his team helped us find a jeep for my son. They sourced a vehicle with our specifications, took it into inventory, and oufitted it with some goodies. The process was painless and fun since we got exactly the vehicle we wanted. What a great experience !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Chris Pratt was great. Answers all of our questions.

By Tomcat on 12/5/2017 at 9:22 PM.

Great dealership. Our salesman Chris Pratt was very patient and knowledgeable answered all of our questions. Would highly recommend him and the dealership. Thank so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By BLSanders on 12/5/2017 at 5:20 PM.

This was our 6th vehicle purchased from Derrick White and Randall CDJ. Derrick always works hard to get us in the vehicle we want. Financing was courteous and easy and Service Department is always helpful. Do yourself a favor - skip the rest go see the best !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t have asked for a better first car experience!

By jbtatham on 11/30/2017 at 10:39 PM.

How the time came so quickly to buy our oldest daughter her first car I will never know! One thing I do know is that Derrick and Mark made it a wonderful experience. The whole process, from test drive to deciding options to locating the vehicle and final pick up, couldn’t have been easier. All of the staff at Randall were extremely friendly. Derrick and Mark worked diligently to locate the exact car our daughter wanted and kept us informed along the way. They never missed a beat and were super helpful with any questions that arose. With total confidence we would recommend this dealership and staff to anyone and feel certain that we will be back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely happy

By Rlock on 11/29/2017 at 6:15 PM.

Love my car and Heather was great at getting me the car and color I wanted. Would recommend to friends and family and would purchase from them again

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent

By Randy56 on 11/29/2017 at 6:02 PM.

Jerry got the deal done in a hurry, got us a good interest rate. There’s a reason I keep coming back to Randall Dodge, this is the fourth truck I’ve bought there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE THIS DEALERSHIP !!!

By Jennyharris66 on 11/25/2017 at 10:54 PM.

We have used RDC before and ALWAYS have an excellent experience with them! They are my “go to” place for sure! Thank you for being so fast, honest and efficient!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!

By Alyssad2008 on 11/29/2017 at 2:35 AM.

This was the best experience that my husband and I have ever had buying any vehicle. Heather our sales associate was extremely friendly and not pushy at all. She was very informed on the different options on the trucks. An agreement on price was made within about 5 minutes. They even put chrome running boards on for free. They had the running’s boards put on, truck detailed, tank full and papers signed within an hour! They still have quite a few 2017’s left to choose from! They will be the first place we go for our next vehicle!!!!! 5 stars across the board!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just what I needed.

By JACrotty on 11/25/2017 at 4:48 AM.

I hate buying a car. It has always seemed like a hassle and the dealership is out to get the upper hand. So not my experience at Randall Dodge. From the beginning to the end I felt like I was treated fairly and had a pleasurable experience. Each person was helpful, polite, upfront, and left no questions or doubts. I strongly recommend Randall Dodge and Mr. Pratt for your sales experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By E.g. on 11/25/2017 at 1:08 AM.

Everyone there was really friendly and ready to help at any moment. The atmosphere there was calm a relaxing and the employees made you feel welcome there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Dodgefamily on 11/22/2017 at 6:36 PM.

Me and my husband have bought several trucks in the last few years through several different dealerships. We decided to try someone new and went to Randall Dodge. I am glad we did. The people there are very friendly and down to earth.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great

By JSR on 11/19/2017 at 2:34 AM.

Heather was wonderful, attentive and helpful. Able to answer all of my questions. Trevor, in the shop, has been quite helpful as well. Over all, a pleasure to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just a wonderful experience.

By Blessed on 11/16/2017 at 10:42 PM.

Have taken other vehicles previously owned to service had a great experience with them. But never bought a new vehicle. Had a wonderful experience not only from sales but with finace as well....thanks goes out to the elder randall team

I would recommend this dealer.