Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Very Best Bar Non

By Richard W Bates on 5/17/2017 at 1:57 AM. Helped by Rockie and Doug.

I have bought 6 new pickups from them so far. I purchase a new truck every 24 months. In 2016 I purchased two new pickups from Sour Lake Ford and they exceeded my expectations on both. I had a brain hiccup and thought I would shop another dealership but came to my senses and went back to Sour Lake Ford. They almost doubled my trade in offer and still sold my trade in 3 days later, now imagine what the other dealership would have made off my trade in! The sales experience has been pleasant and rewarding. They also have an excellent service department to take care of your needs after the sale. These folks are the greatest and other folks may get tired of my bragging on them but for me there is only one Ford Dealership worth knowing, they feel like family! If you decide to give them a try and I strongly suggest that you do, There is one name you need to know and that is ROCKIE TEMPLETON!! This lady is not scared of the big boys and will go to bat for you against anybody!! When I drive up one of the other salesmen call her, they all know I only deal with ROCKIE!!!!!!!!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING

By Kjhughes90 on 5/16/2017 at 7:18 PM. Helped by Rockie Templeton.

We bought a Ford Fusion from Sour Lake Ford. Rockie Templeton made the entire process a breeze. Everything was ready and waiting when we got there to sign and pick up our car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome

By Sabrena on 11/20/2015 at 7:58 PM. Helped by Jonathan Williams.

Best car buying experience ever! My salesperson Jonathan Williams. Answered each question I had taken my granddaughters with me 8&10 he had the patients of a saint! I was there maybe two hours! Will definitely be purchasing here again. The finance department was fantastic too!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John Ross was very polite & knowledgeable.He and...

By jeduke76 on 3/15/2013 at 4:05 PM. Helped by John Ross.

John Ross was very polite & knowledgeable.He and those above him went our\t of their way to help us purchase the car AND get the car we chose converted to be driven by me as I am handicapped. I would recommend this dealership to any one,

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Super easy car purchase. All done by telephone. Best...

By convvette on 7/17/2012 at 2:41 PM. Helped by Doug Vanek.

Super easy car purchase. All done by telephone. Best price on Escape Limited in entire area. $1000 cheaper than Orange or Beaumont. No games or B.S. jusy straight up information and courteous answers to all my questions. I had a very bad experience at David Self Ford in Orange....DO NOT DROP YOUR GUARD WITH THESE FOLKS, NUMBERS TEND TO CHANGE AT TIME OF FINANCE!!!BEWARE!! I called Truckville(Wednesday) after the experience and Doug Vanek answered the phone and made me a deal right their on the phone in 10 minutes. I told him I could not say yes or no at that moment but would call him back with an answer before closing time. I did call back and accepted the offer, he found the exact Escape for my wife in the Dallas,Tx area and I took delivery on Friday. 15 minutes to fill out paperwork and another 15 just "shootin' the breeze." A truley great car buying experience. Highly recommend. I will give them another opportunity to sell me my next truck purchase. Thanks, Ronnie (Orange,Tx)

I would recommend this dealer.