Dealer 2-Year Rating

Overall Rating

1.2 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
2  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Lied to, more than once.

By Frontier'19 on 11/11/2018 at 4:01 PM. Helped by Darrell Thompson,Brian Knechtel. Along with sales manager..

We were lied to about an option on a new truck. Was told Sirius XM radio was available on a vehicle we purchased.. Upon delivery we asked the salesman to show us how to use the XM radio. The salesman discovered, along with us, that the 2019 models were not equipped for Sirius XM. Before signing the papers, we were told the vehicle came with a 3 month free subscription to XM. Part of our agreement was to get a 1 year subscription, free of charge, instead of 3 months. When all was said and done, we said that we wanted out of the agreement. But the dealership would not allow it. We were lied to by the salesman, Darrell Thompson. Then lied to by the sales manager, and even lied to by the finance officer, Brian Knechtel.

I would not recommend this dealer.