Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One place to go-One guy to see!!

By PoppaBubbles50 on 1/20/2018 at 3:29 AM. Helped by Alex Scott.

I went into this dealership iffy about my credit, what I wanted, what I could pay, etc. ALEX SCOTT went over and above! No matter your social status, money situation, or type car you want, go to Wallace in JC, TN and talk to Alex Scott. Friendly, honest, not pushy....and honest to God makes buying a car fun again. Go see him. You won’t be sorry!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Michael Miller was awesome!!

By Sherwin Taylor on 10/11/2014 at 9:39 PM. Helped by Michael Miller.

My family decided to buy a Volkswagen Passat TDI because of the miles I commute each week. We stopped by Wallace in Johnson City just to take a look..I did not want to give up my Jeep but my fuel prices were very costly. Michael Miller came out and talked to us and told us some of the perks of the Passat..we drove the car and liked it a lot.. We gave him some info about my Jeep and he said he would get us a price and contact us when he had one ready.. we never felt pressured to make a trade with Michael. We have a very busy schedule and Michael and the staff went well above and beyond to work with us around our busy schedule!! It was a great buying experience and I would recommend the VW Passat TDI and the staff at Wallace JC to anybody!!! Two thumbs up guys!!

I would recommend this dealer.